The Rugby Club is a licensed club providing leisure, recreation, dining and entertainment services. The cornerstone of The Rugby Club’s business is our members. To enable identification of a provision of services to members we need to collect and store information about you.
The Federal Government Privacy Act provides the minimum standards for the handling of your personal information. The Rugby Club is committed to complying with these standards.
Collection of Information
The information we collect and store about you generally includes your name, address, date of birth and other contact details. This information allows us to contact you, as necessary, on issues relating to your membership.
We are also in the process of collecting information that will allow us to better meet your needs. Generally, this information includes your preferences for types of dining, sport, entertainment and other interests. Any information of this type will be collected from you by requests forwarded in person, by mail, email, telephone or the internet.
Receiving Material from The Rugby Club
Our aim is to provide you with opportunities, offers, products or services that will give your membership the highest possible value. These opportunities may be provided by The Rugby Club or they may come from another organisation if we believe it is appropriate.
If we do send you information about another organisation, we will not provide them with your personal details. We may disclose some of your details to external contractors to perform tasks on our behalf. A mailing house is an example. Whenever we do this we impose restrictions on how they use your information. These restrictions secure the confidentiality of your data.
Access to Information
You have the right to access the information we hold about you. To do so you will need to write to us outlining the details of your request.
Complaints
If you have a complaint about the way your personal information is used please contact us in writing and your complaint will be investigated.
Your choice
Receiving marketing information from The Rugby Club is completely your choice. You may request not to receive marketing information, if so please advise us of your decision in writing.
