The Rugby Club is a licensed club providing leisure, recreation, dining and entertainment services. The cornerstone of The Rugby Club’s business is our members. To enable identification of a provision of services to members we need to collect and store information about you.
The Federal Government Privacy Act provides the minimum standards for the handling of your personal information. The Rugby Club is committed to complying with these standards.
Collection of Information
The information we collect and store about you generally includes your name, address, date of birth and other contact details. This information allows us to contact you, as necessary, on issues relating to your membership.
We may also collect information that will allow us to better meet your needs. Generally, this information includes your preferences for types of dining, sport, entertainment and other interests. Any information of this type will be collected from you by requests forwarded in person, by mail, email, telephone or the internet.
Receiving Material from The Rugby Club
Our aim is to provide you with opportunities, offers, products or services that will give your membership the highest possible value. These opportunities may be provided by The Rugby Club or they may come from another organisation if we believe it is appropriate.
If we do send you information about another organisation, we will not provide them with your personal details. We may disclose some of your details to external contractors to perform tasks on our behalf. A mailing house is an example. Whenever we do this we impose restrictions on how they use your information. These restrictions secure the confidentiality of your data.
Access to Information
You have the right to access the information we hold about you. To do so you will need to write to us outlining the details of your request.
If you have a complaint about the way your personal information is used please contact us in writing and your complaint will be investigated.
Receiving marketing information from The Rugby Club is completely your choice. You may request not to receive marketing information, if so please advise us of your decision in writing.
The Rugby Club considers it complies with all Australian privacy laws. Information you provide (address, email, telephone number) will be used for billing, delivery and to inform you of future offers from The Rugby Club.
We will not share your information with third parties. Your records held by us are available for your personal inspection by contacting us on 02 9247 3344 and verifying your identity. An administration fee may be charged for material sent to you.
Should Rugby Club Ltd be unable to provide any quoted service due to any unforeseen circumstances, a full refund for that service only will be given and Rugby Club Ltd will not be under any further liability to you or anyone else. Our functions terms and conditions are provided to our functions clients with payment and refund policies included.
Security capabilities and policy for transmission of payment card details
The Rugby Club uses NAB eGate, the leading ecommerce payment gateway in Australia, to ensure a reliable, fast and secure experience for all your online transactions.
The NAB SSl Certificate encrypts your credit card information so it is safely transmitted via the payment gateway with military grade software and servers offering you the highest level of protection. Our system ensures that your credit card details are protected from interception.